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How long will it take to receive my shipment?

We try to process orders as quickly as possible in order to get your shirts quickly and without hassle. Typically, it will take 1 - 2 days for the order to process before your order leaves our warehouse.

Generally, if you place your order before 11:00 am PST between Monday - Friday we will begin getting your shirts ready for fulfillment the same day. If the order is placed after 11:00 PST Monday - Friday, then fulfillment will begin on the next business day.

Where can I have my order delivered?

While we do not ship to PO Boxes, we are able to ship to any valid US address.

What are my choices for shipping?

We ship with the United States Post Office (USPS). We offer First Class, Priority Mail, and Priority Mail Express. The rates vary based on where you live.

Do you ship internationally?

We do not currently ship internationally unfortunately, but intend to soon. Please check back!

Is it possible to change my shipping choice after confirmation?

Unfortunately, we cannot make changes to shipping after the order has been placed.

How do I track my package?

Use the tracking number provided in the confirmation email to follow your shipment.

General delivery information

If your order never arrives, please contact our customer care team for help.

All packages under 70 lbs should ship normally.

Your shipment will be delivered to the address originally chosen. If it is a home address and no signature is required, the package will be left at the door.

You may choose to have your shipment sent to a work address, just be aware of work and delivery hours.

How do I return an item?

Returns are done for orders placed up to 20 days before.
If you wish to return a product please send us an e-mail to support@vavbasics.com.

How do I exchange an item?

To exchange an item, please send us an e-mail to support@vavbasics.com

Return contact information

Please send returns and inquires to: support@vavbasics.com

How do I contact VÄV Basics?

We'd love to talk! Use the HELP bubble in the bottom right corner of the site to contact us quickly, or send an email to support@vavbasics.com.

Live chat is available Monday through Friday from 9AM Pacific Time to 4PM.